FAQ

• » What is the meaning of the word “Celsus”?

  Celsus is the Latin word for proud.

• » Why did Autobar choose the name Celsusdrinks for its sustainable brand?

  Celsusdrinks was inspired by the desire to develop high quality, yet sustainable
  products that everyone can be proud of.

• » What makes the Celsusdrinks concept unique?

  Celsusdrinks are produced using only carefully selected, high quality, sustainably produced ingredients. Careful registration makes it possible to trace the origins of the ingredients back to the source.

  To trace the origin and certifications of the Celsusdrinks products, visit the product tracer on www.celsusdrinks.com and fill in the 10 digit number found on the pack. This provides information about where the products came from and allows you to check under which certifications the products are produced.

   

• » How can I trace the Celsusdrinks products?

  To trace the origin and certifications of the Celsusdrinks products, visit the product tracer on www.celsusdrinks.com and fill in the 10 digit number found on the pack. This provides information about where the products came from and allows you to check under which certifications the products are produced.

• » Are all Celsusdrinks products sustainable?

  Yes, all Celsusdrinks products are sourced from sustainable initiatives, using carefully selected, high quality sustainably produced ingredients. You can be assured that all Celsusdrinks products meet the needs of today's consumers without compromising future generations.

• » Which products are part of the Celsusdrinks product range?

  Celsusdrinks incorporates a variety of roast & ground coffee, freeze dried coffee, fresh leaf tea and chocolate flavoured drinks.

• » Why aren’t products like topping, whitener and soup available within the Celsusdrinks product range?

  The Celsusdrinks product range covers products that are sourced from Third World Countries and produced according to sustainable standards. The ingredients for topping, whitener and soup are produced in Western Europe. Therefore it is not possible to purchase these ingredients from Fairtrade, Utz Certified and Rainforest Alliance certified producers.

• » Can the consistent quality and taste of the Celsusdrinks products be guaranteed throughout the year?

  Within the Celsusdrinks brand, the quality of the drinks can be assured at all times due to the available flexibility in sourcing the products. The composition of all blends can change from time to time depending on the availability and quality of the offered products throughout the year, without compromising the quality of the drinks.

  The exact origin/ estate of all products can be traced using the product tracer on www.celsusdrinks.com, where you can fill in the 10 digit number found on the pack.

• » Are the Celsusdrinks products suitable for use in vending machines?

  Yes, all Celsusdrinks products are specially developed for use in vending machines. Check our product sheets for more information about how much to use for each product. Make sure that your machine is clean so that it can produce the perfect cup.

• » Who is selling the Celsusdrinks product range?

  The Celsusdrinks product range is exclusive to the Autobar Group companies. For the contact details of Autobar, Café Bar and Pelican Rouge in your country, please go to www.autobar.com and find out more about the Celsusdrinks product range.

• » What is the best way to store the Celsusdrinks products?

  Store the Celsusdrinks products in a cool and dry place to keep them fresh.

• » Why are the Celsusdrinks products packed in aluminium free packaging?

  Historically, aluminium has been used in ingredient packaging materials to form a barrier against external factors such as oxygen, moisture, extreme temperatures and UV light to prevent deterioration of the product. However, the process of production, refinement and processing aluminium has a considerable negative impact on the environment. New synthetic materials are now available which can replace aluminium, reducing the impact on the environment while maintaining the benefits of aluminium packaging.

• » What does UTZ Certified on the packaging stand for?

  Utz Certified covers the mainstream coffees. Utz Certified believes in a marketplace that adjusts to supply and demand and recognises that a higher quality product will receive a better price, without having to set fixed prices. The premium included in the price of the coffee will go towards generating sustainable growth.

  www.utzcertified.org

• » What does Rainforest Alliance on the packaging stand for?

  The Rainforest Alliance is involved with all types of farming. It works to conserve biodiversity and ensures sustainable livelihoods. Standards are set for sustainable methods that conserve wildlife, wilderness and promote the well being of workers and their communities. To support sustainable development, a premium is added to the price per pound.

  www.rainforest-alliance.org

• » What does Fairtrade on the Celsusdrinks packaging stand for?

  The Fairtrade Foundation focuses on small scale farmers and aims to improve the position of disadvantaged producers in coffee producing countries. There is a premium added to the price of these products. The fixed surplus charge flows back to the farmers to ensure sustainable growth. www.info.fairtrade.net

• » What does EKO on the Celsusdrinks packaging stands for?

  Organic products grow naturally, without the use of chemical manure or any other artificial fertilisers or pesticides. The goal of organic agriculture is to maintain the natural balance of people, the planet, and animals. www.organic-farming.eu  

• » Can the Celsusdrinks products which are produced in facilities in the Netherlands be guaranteed to be produced in harmony with the environment?

  Our coffee roaster and instant ingredient supplier in the Netherlands:
  I.C.S. International B.V., is ISO 14001 certified and uses 100% "green energy" for its production facilities.